retailciooutlook
Optimizing a 360-degree Customer View Begins with Vision

Optimizing a 360-degree Customer View Begins...

By : Michael Wilburn, senior director, global CRM technology at Ancestry
Integrating Data for a 360-degree Customer View

Integrating Data for a 360-degree Customer View

By : Bernard Luthi, President, Monoprice
Retail Liability In 140 Characters Or Less: Foreseeability In The Social Media Age

Retail Liability In 140 Characters Or Less: Foreseeability In The Social Media Age

By : Nicholas P. Resetar, Associate Attorney, Roetzel & Andress
Array

Magnifying the Power Of Data

By : Steve Rempel, CIO, Rite Aid
Digital Strategy around Technology and Customer Experience

Digital Strategy around Technology and Customer Experience

By : Hui Wu-Curtis, Sr. Director, Customer Care Strategy-Global, Choice Hotels International
The Big Mistake Department Stores Make with Their Online Services

The Big Mistake Department Stores Make with Their Online Services

By : Brad Bernstein, SVP of North American Sales, Nanorep
The New Breed Customer-centric CIO
The New Breed Customer-centric CIO By : Sheldon Monteiro, SVP and CTO, Sapient [NASDAQ: SAPE]
Digital Technology Transformation
Digital Technology Transformation By : April Butterfield, Senior Director of Technology, Jabil